Privacy policy

Last Updated July 2024

This privacy policy (“Policy”) describes how Northern Safety Gear - A Division of Fisher Wavy Inc. collects, protects, and uses the personally identifiable information (“Personal Information”) you (“User”, “you” or “your”) may provide on the northernsafetygear.ca website and any of its products or services. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information.

WHO WE ARE

Northern Safety Gear – A Division of Fisher Wavy Inc. (“us,” “we,” “Northern Safety Gear”, or “our”) operates www.northernsafetygear.ca (the “site”, “store”). Northern Safety Gear is committed to protecting your personal information when using our website. The information is kept for legal, administrative and security reasons and will remain confidential.

Information Collected

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

If you submit a form on the Site, that personal information is collected, including your first and last name, email, and phone number. This information is referred to as “Form Information”. Users can share information through the contact form, Join Our Mailing List form, and Checkout form on the website. These forms gather information such as name, email and phone number if they wish to contact or receive email campaigns Northern Safety Gear.

When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information, Order Information, and Form Information.

How Do We Use Your Personal Information?

Form Information is used by the company to communicate with users.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We also use the Device Information collected to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your personal information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/ca/legal/privacy

We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, a search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Links

When you click on the links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

The security of your personal information is important to us, and we take every precaution necessary within reason to protect your personal information. Northern Safety Gear ensures your information is kept and stored for legal, administrative, and security purposes and will remain confidential. Northern Safety Gear shall not be held liable for any loss of data resulting in incidents beyond its control.

Data Retention

When you submit personal information through a form on our website, we will maintain your information for our records unless and until you ask us to delete this information.

Limitation of Use

Any individual from whom the information has been collected may request that such information be modified or removed. You have the right to consult, update, modify, or request the removal of information about you. Please refer to the contact information provided at the end of the document to make a request or inquiry.

ACCEPTANCE OF PRIVACY POLICY

By using the Northern Safety Gear website, you certify that you have read and understood this Privacy Policy and accept its conditions.

CONTACT INFORMATION

Phone: 705-674-3226

Email: info@northernsafetygear.ca